Effective November 12, 2021, guidance from CMS allows visitors for all residents at all times. The Health Center is in Outbreak Status due to resident/employee cases. Affected households include: 2 Southeast. Please read full announcements here. Thank you.


What to know when visiting a loved one at Stonehill.

Stonehill Communities regards the safety, health, and well-being of our residents and staff as the utmost priority. Visitors are allowed for all residents.

Indoor Visits at the Stonehill Health Center

CMS has provided updated guidance regarding visitation following recent COVID-19 vaccinations. Effective 11/13/2021, Stonehill Communities Health Center will allow visitors for all residents at all times, regardless of Outbreak Status. Families are encouraged to schedule visits among themselves to help us limit the number of visitors in the facility at one time and allow for physical distance.

All visitors will need to follow COVID-19 Infection Prevention strategies that include:

o Screening of all who enter the facility for signs and symptoms of COVID-19 (e.g., temperature checks, questions or observations about signs or symptoms), and denial of entry of those with signs or symptoms
o Hand hygiene (use of alcohol-based hand rub) before and after visit
o Mask covering mouth and nose (visitors may remove their masks in the resident room if all parties have been fully vaccinated)

Please call 563-557-7180 and speak with social work staff if you have questions.

For more information on the regulations regarding visits see our COVID-19/Coronavirus page or the following Family Update: November 12, 2021

Visitor Guidelines during Outbreak Status

Per CMS, an outbreak is defined as one employee who has worked within 48 hours prior to testing positive or one resident.

Visitation is permitted. Visitors will be made aware of the potential risk of visiting during an outbreak investigation, wear a face covering/mask during visit, adhere to infection control measures, and visit in the resident’s room.

Visitor Guidelines for Residents on Transmission-Based Precautions or Quarantine

Visitation is permitted but not recommended. Visitors will be made aware of the potential risks and precautions necessary. Visits must occur in the resident’s room. Personal protective equipment may be offered.

Video Chat Visits with Health Center Residents

Stonehill has iPads available for resident use for video chatting with loved ones. To set up a video chat with your loved one, please schedule a Zoom meeting. Using your email calendar, send the Zoom meeting invite (schedule details and link to join) to activities@stonehilldbq.com. Please include the name of the resident you will be video chatting with. We ask that video chat visits be scheduled 2 days in advance and that weekend video chats times be scheduled no later than Thursday for the upcoming weekend.

Health Center Video Chat Times: 9:00 am-11:00 am 1:00 pm-4:30 pm 6:30 pm-8:30pm

These times are set to avoid disruptions to your loved one's regular meal times.

Please see the instructions on how to schedule a Zoom Meeting and invite Stonehill so that it shows up on the unit calendar with the link and a reminder.

On the day of the scheduled Zoom meeting, family will need to call the nurse station of where your loved one lives 15 minutes prior to the scheduled Zoom meeting to ask staff to take the iPad to your loved one. View a full list of resident areas and phone numbers.

Video Chat Times: 9:00 am-11:00 am 1:00 pm-4:30 pm 6:30 pm-8:30pm

To schedule a Zoom appointment please email activities@stonehilldbq.com.

If you need further assistance please feel free to contact Activities by calling 563-557-7180 x1320 or x1195.

Indoor Visits at Assisi Village

Visitors are welcome at Assisi Village. Visitors are screened for symptoms upon arrival and must wear masks while in the building.

Video Chat Visits at Assisi Village

Stonehill has iPads available for resident use for video chatting with loved ones living at Assisi Village. To set up a video chat with your loved one, schedule a meeting via Zoom. Please call the Assisi reception desk at 563.583.8234 for details on how to share the information for your Zoom meeting.


Additional information on the precautions being taken at Stonehill Communities and general resources on COVID-19/Coronavirus can be found here.