Stonehill at home

Non-medical home care services for older adults to help them stay independent in their own homes.

Stonehill is proud to meet a growing need in our community and expand our continuum of health and wellness services to include non-medical home care. Stonehill At Home can provide help for a day or a couple weeks following a hospital or post-acute stay, or be part of an ongoing, long-term care plan.

Non-medical home care services are designed to support older adults as they age in place and enjoy the comfort of their own home. Services include:

  • Housekeeping
  • Laundry
  • Meal planning and preparation
  • Changing linens and bed making
  • Household management
  • Errands and shopping
  • Bathing
  • Hygiene
  • Dressing
  • Grooming
  • Positioning
  • Fall Prevention
  • Monitoring blood pressure, pulse, and weight
  • Medication reminders
  • Assistance with exercise and therapies
  • Coordination of services with health providers
  • Socialization
  • Activities
  • Companionship
  • Pet care
  • Accompanying to appointments
  • Caregiver respite
  • Wellness Checks
  • Transportation

Services are available 24/7 based upon the needs of the individual.

The Stonehill At Home office is located in the lower level of the Administrative/Outreach building with the Caregiver Resource Center and Outpatient Therapy. Intake office hours are 8:00am-5:00pm Monday through Friday.


Stonehill At Home can install, troubleshoot, and manage your subscription to the Lifeline Medical Alert Service to help you get help in the event of an emergency at home or out and about. A member of the Stonehill team—a real, local person—will help you get the device installed, troubleshoot technical issues, and manage your subscription.

  • Medical alert buttons can be worn on the wrist or as a necklace.
  • Pressing the button (or enrolling in automatic fall detection) provides you with help in emergencies, such as a fall, a fire, or even when you’re locked out of your house or car.
  • Devices offer two-way communication with a trained care specialist 24/7.
  • Your personalized care plan determines who is notified in case of an event.

Learn more and see pricing in our brochure.


Crystal was born and raised in Dubuque. She is a mother of 5 and has a degree in Business Management. She began her health care career at Stonehill Communities as a CNA. Crystal has managed home care services for 5 years under Roots & Company. She enjoys building relationships with clients and is committed to finding a caregiver that fits each unique situation, personality, and need to keep older adults safe, healthy, and independent in their own homes.

Stonehill at Home Intake Coordinator


What is the difference between medical and non-medical home care?

Non-medical home care is provided by personal caregivers, homemakers, and companions. These individuals do not need to have any nursing education or be certified as a nursing assistant. They assist with activities of daily living and household tasks, but are not able to provide assistance with medical needs.

Can a caregier help me take my medication?

Caregivers are not able to administer medication, but they can help you remember to take your medication with the appropriate dose at the appropriate times.

How are caregivers selected/assigned?

The Intake Coordinator works to select a caregiver that meets each individual's needs, schedule, and personality. Based upon an intake conversation, the Coordinator will select a caregiver. At the first service appointment, she will accompany the caregiver to the individual's home to make an introduction and note any concerns.

Can I change my caregiver?

We work to find a good caregiver fit for each individual, but if you have concerns about your caregiver, you are encouraged to contact the Intake Coordinator. She will review your case and work to resolve any issues or assign a new caregiver.

What if my needs change?

We understand that your needs, health situation, and circumstances may change. Contact the Intake Coordinator to add or remove services, or to change the frequency or length of your home care visits.

What are the payment options?

We accept private/individual payments at this time. Services are billed on a monthly basis.

What is the service area?

Stonehill At Home provides services to the greater Dubuque area.

Do I have to use other Stonehill services?

Stonehill offers a full continuum of health and wellness services for older adults including independent and assisted living, assisted living memory care, short-term/post-acute rehabilitation, long-term care, outpatient therapy, and the Wellness Center, but there is no obligation to use other Stonehill services. We encourage family members who are assisting with caregiving to contact the Caregiver Resource Center for free support, education, and resources.